Terms & Conditions

These Terms & Conditions (the “Terms”) govern your access to and use of the website, quotations, rentals, sales, maintenance contracts and support services provided by Global Nettech (“Global Nettech”, “we”, “us” or “our”). By using this website, requesting a quotation, or placing an order with us, you (“you”, “the client”) agree to be bound by these Terms. Please read them carefully.

1. Definitions

• “Equipment” means any workstation, server, AI/GPU system, component, peripheral or other hardware supplied by Global Nettech on rent or for sale.
• “Rental Period” means the duration for which Equipment is hired, as stated in the applicable quotation or rental agreement.
• “Order” means any confirmed request for rental, purchase, maintenance or support, whether placed by email, purchase order, or in writing.

2. Our Services

Global Nettech provides high-performance workstation, server and AI hardware on rent and for sale, along with annual maintenance contracts (AMC), managed IT services, onsite support and break-fix & repair services, primarily across Bengaluru, Mumbai, Pune, Hyderabad and Chennai. The specific scope, configuration, term and pricing of any engagement are defined in the quotation or agreement issued for that Order.

3. Quotations & Orders

• Quotations are valid for the period stated on the quotation and are subject to Equipment availability at the time of confirmation.
• An Order is confirmed only when accepted by Global Nettech in writing (including by email) and, where applicable, on receipt of any advance payment or purchase order.
• The quotation or rental agreement for an Order, together with these Terms, forms the complete agreement between you and Global Nettech. Where a signed rental or service agreement exists, its specific terms prevail over these Terms to the extent of any conflict.

4. Rental Terms & Ownership

• Rented Equipment remains the sole property of Global Nettech at all times. Renting Equipment grants you a right to use it for the agreed Rental Period only; it does not transfer any ownership, title or interest to you.
• You may not sub-let, sell, pledge, relocate outside the agreed site, or transfer the Equipment to any third party without our prior written consent.
• The Rental Period begins on delivery and continues until the Equipment is returned to and received by us in good working condition. Charges accrue for the full Rental Period.

5. Delivery, Installation & Return

• We coordinate delivery, and installation where agreed, to the address specified in your Order. Delivery timelines are estimates and may vary with logistics and stock.
• On expiry or termination of the Rental Period, you must make the Equipment available for return in the same condition in which it was delivered, subject to reasonable wear and tear.
• You are responsible for backing up and permanently removing your own data from any Equipment before it is returned or serviced (see clause 8).

6. Pricing, Taxes & Payment

• Prices are as stated in the applicable quotation and are exclusive of taxes unless stated otherwise.
• All applicable taxes, including 18% GST, are charged and processed in accordance with Indian government regulations. GST details are collected solely for statutory compliance and invoicing.
• Payment terms (including any advance, security deposit or credit period) are as specified in the quotation or agreement. Late payments may attract suspension of services and/or interest as permitted by law.

7. Care of Equipment & Client Responsibility

During the rental or service period, you are responsible for the safe custody and proper use of the Equipment. In particular:

• Any physical damage, internal burning, theft, fire, riots, electrical short circuits, or misuse of systems remains the client’s responsibility as per the agreed terms.
• Charges may apply for repair or replacement of Equipment damaged, lost or rendered unusable during the rental or service period.
• The Equipment must be operated in a suitable environment with adequate power protection and must not be opened, modified or repaired by anyone other than Global Nettech or our authorised personnel.

8. Data, Software & Licensing

• You are solely responsible for the data, applications and content you store or install on the Equipment, and for holding valid licences for any software you use.
• Global Nettech is not responsible for any loss of, or unauthorised access to, your data. You must back up and securely erase your data before returning Equipment or handing it over for service.

9. Service, Support & Replacement

• Rental, AMC and managed-service engagements include the support scope described in the applicable quotation or agreement. Where hardware covered under an active rental or AMC fails through no fault of the client, we endeavour to repair or provide a tested replacement within a reasonable time.
• Except as expressly stated, Equipment and services are provided on an “as is” basis, and manufacturer warranties (where applicable) apply to purchased Equipment.

10. Limitation of Liability

To the maximum extent permitted by law, Global Nettech shall not be liable for any indirect, incidental, special or consequential loss, including loss of profits, business, data or production time, arising from the use of, or inability to use, the Equipment, website or services. Our total aggregate liability in connection with any Order shall not exceed the amounts paid by you to us for that Order.

11. Cancellations & Refunds

• Once an Order is placed and confirmed, cancellation is not permitted as per our business policy, except where agreed by us in writing.
• Advance payments and deposits are applied against the Order and are non-refundable except as required by law or as expressly agreed.

12. Confidentiality & Privacy

Each party will keep the other’s confidential information secure and use it only for the purposes of the engagement. Our handling of your personal information is described in our Privacy Policy, which forms part of these Terms.

13. Intellectual Property

All content on this website, including text, graphics, logos, images and page layout, is the property of Global Nettech or its licensors and is protected by applicable intellectual-property laws. You may not copy, reproduce or republish any part of it without our prior written permission.

14. Force Majeure

Global Nettech shall not be liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, fire, flood, riots, strikes, power or internet failures, supply-chain disruption, or government action.

15. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or any Order shall be subject to the exclusive jurisdiction of the competent courts at Bengaluru, Karnataka.

16. Changes to These Terms

Global Nettech reserves the right to update these Terms at any time. Any changes will be posted on this page with an updated revision date, and continued use of our website or services after such changes constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions about these Terms & Conditions, please contact: